COVID 19 Policy & Procedures

Help us Prevent the Spread

The Chilliwack Museum & Archives is now open! The safety of our visitors, volunteers, and staff is our top priority. Through responsible choices, our visitors play a critical role in helping us minimize potential risks to ensure a positive experience for all.

What we’re doing to keep you safe:

  • Staff and volunteers are required to wear a face mask in all communal and/or public spaces.
  • Limiting visitor numbers (maximum occupancy of 15 visitors at a time at the Museum and 8 visitors or 3 family units at a time at the Archives).
  • Encouraging physical distancing with signage, spacing dots, and route markers.
  • Providing a physical barrier at our front counter space.
  • Limiting all hands-on, interactive elements to limit visitor contact in our galleries.
  • Cleaning display cases on a regular basis throughout the day.
  • Providing substantial access to hand sanitizer and handwashing facilities.
  • Increasing cleaning and disinfecting throughout our facilities.

What we’re asking of our guests:

  • Stay home if you are not feeling well.
  • While it is not required in the Museum at this time, you are encouraged to bring your own face mask.
  • Face masks are required at the Archives.
  • Was your hands, for at least 20 seconds, regularly during your visit.
  • Avoid touching your face, cover coughs or sneezes with a tissue or your elbow.
  • Please keep all personal items, bags, coats, and backpacks with you at all times.
  • Keep your family unit together when walking through the Museum and keep children within reach. Explore the galleries by following marked routes.
  • Please be patient. Don’t crowd around exhibits. Practice physical distancing keeping 2 meters away from others, and please wait your turn.
  • No outside food or drink are permitted in the Museum or Archives.

What is Open?

  • Museum galleries are open, with restrictions on # of visitors and physical distancing.
  • Archives are open, with restrictions on # of visitors and physical distancing.
  • Museum gift shop is open, with restrictions on # of visitors and physical distancing. We encourage the use of contactless payment rather than cash. You can shop online at